Terms and Conditions

Welcome to LightsOne!

These terms and conditions outline the rules and regulations for the use of LightsOne UK Ltd’s Website, located at https://lightsone.co.uk.

By accessing this website, you agree to abide by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Cookies:
LightsOne employs the use of cookies in accordance with LightsOne UK Ltd's Privacy Policy. By using LightsOne, you consent to the use of cookies to enhance the user experience. Some affiliate/advertising partners may also use cookies.

2. License:
Unless stated otherwise, LightsOne UK Ltd and/or its licensors own the intellectual property rights for all material on LightsOne. Access to the website is granted for personal use, subject to the restrictions outlined in these terms and conditions.

You must not:
- Republish material from LightsOne
- Sell, rent, or sub-license material from LightsOne
- Reproduce, duplicate, or copy material from LightsOne
- Redistribute content from LightsOne

3. Comments:
Certain parts of the website allow users to post opinions and information. LightsOne UK Ltd does not pre-screen, edit, or review comments. Users are responsible for the content of their comments, and LightsOne reserves the right to remove inappropriate or offensive comments.

By posting comments, you warrant and represent that:
- You have the right to post the comments and necessary licenses and consents.
- Comments do not infringe on any intellectual property rights.
- Comments are not defamatory, offensive, indecent, or unlawful.

4. Hyperlinking:
Certain organizations may link to our website without prior approval, including government agencies, search engines, news organizations, and online directory distributors. Approval may be granted for other organizations, provided they meet certain criteria.

However, the use of LightsOne UK Ltd's logo or artwork for linking is not allowed without a trademark license agreement.

5. iFrames:
Creating frames around LightsOne's webpages that alter the visual presentation or appearance of the website is not permitted without prior approval.

6. Content Liability:
LightsOne shall not be held responsible for any content on external websites linked to our site. Users agree to defend and protect LightsOne against claims arising from their website.

7. Your Privacy:
Refer to our Privacy Policy for details on how we handle your information.

8. Reservation of Rights:
LightsOne reserves the right to request the removal of any links to our website. Continuous linking to our website implies agreement with and adherence to these terms and conditions.

9. Removal of Links:
If you find any offensive links on our website, please contact us. While we may consider link removal requests, we are not obligated to respond or comply.

10. Disclaimer:
To the maximum extent permitted by law, LightsOne excludes all representations, warranties, and conditions related to the website. This disclaimer does not limit or exclude liability for death or personal injury, fraud, or any liabilities not permitted under applicable law.

11. LightsOne as a Dropshipping Company:
As a dropshipping company, LightsOne facilitates seamless order fulfillment. We work with trusted suppliers to ensure the quality and timely delivery of products. Please note that the products are shipped directly from our suppliers to your specified address. For additional information on our dropshipping processes, please contact us through our website live chat during our working hours: Monday to Friday, 8:00 AM - 4:00 PM.

12. Postage:
Orders will be dispatched within 1 working day via various carriers. Free delivery is available for orders above £20. LightsOne is not responsible for delays caused by carriers.

13. Replacements:
Products damaged during shipment will be replaced upon providing proof of damage. Returns for replacements require the original item to be returned. Please refer to our Replacements section for details.

14. Returns & Refunds:
We offer a 30-day no-quibble return policy. Please return unused and resalable items within 30 days for a full refund. Return postage is the buyer's responsibility.

15. Contact:
For any questions or concerns, contact us at admin@lightsone.co.uk. We aim to respond within 24 hours. Additional information is available through our website live chat during our working hours: Monday to Friday, 8:00 AM - 4:00 PM.